45bd Privacy Policy

45bd ("we", "us", "platform") is an online casino and sports betting platform in Bangladesh. We take the privacy of our users ("you", "your") very seriously. This privacy policy explains what information we collect when you use, register on, or access any service on our website 45bd.cam, how that information is used, and how it is kept secure.

This policy should be read together with our Terms and Conditions, as both govern the terms of use of our platform. We may update this privacy policy from time to time and any changes will be published on this page.

45bd collects various types of information to provide you with our services and to ensure security on the platform. This information comes from two main sources:

2.1 Information You Provide

Information you voluntarily supply to us includes:

• Full name, date of birth, and national ID number (for age verification)
• Email address and contact details
• Username and password set at the time of account creation
• Financial transaction details — deposit or withdrawal information via bKash, Nagad, Rocket, Upay, or bank transfer
• Documents uploaded for identity verification (such as a copy of your national ID or passport)
• Records of communications via live chat or email

2.2 Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Date, time, and session duration of your visits to our site
• Logs of which pages were visited and how long was spent on them
• Gaming activity history — records of bets, wins, losses, and transactions
• Information collected via cookies and similar tracking technologies (see Section 8 for details)

45bd uses the information collected about you only for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Identity verification: To confirm your age and identity — and to prevent access by anyone under 21.
• Transaction processing: To handle deposits, withdrawals, and bonus payments.
• Service improvement: To enhance platform performance and user experience.
• Security and fraud prevention: To detect and prevent suspicious activity.
• Customer support: To respond to your complaints or questions.
• Responsible gaming: To comply with the responsible gaming policy and to identify problematic gaming behaviour.
• Legal compliance: To comply with applicable laws and regulations.
• Marketing communications: To send you relevant offers and promotional information with your consent.

45bd shares your information with third parties only in strictly defined circumstances. Those circumstances are described below:

4.1 Payment Processors

We process financial transactions through bKash, Nagad, Rocket, Upay, and bank transfer services. These processors receive only the information necessary to complete a transaction.

4.2 Technology and Service Providers

We have certain trusted technology partners who help operate the platform. Information is shared with them only within the scope of service delivery and they are bound by confidentiality agreements.

4.3 Legal Requirements

We may be required to disclose information as part of a court order, a lawful request from a law enforcement authority, or a legal process. In such cases we will provide only the information that is necessary.

4.4 Business Transfers

If 45bd ever goes through a business restructuring or acquisition, user information may form part of the transferred assets. However, the new entity will be bound by the same privacy protections.

We retain your personal information for as long as it is necessary or legally required. The following principles govern our data retention:

• Active accounts: All information is retained for as long as your account remains active.
• Closed accounts: After an account is closed, certain information may be retained for a specified period to meet legal and regulatory requirements.
• Financial records: Transaction information is retained for an extended period for legal and financial audit purposes.
• Banned accounts: Information relating to accounts banned for fraud or terms violations is retained to prevent future misuse.

Once the applicable retention period expires, we securely delete your information or anonymise it so that you can no longer be identified.

45bd uses industry-standard security technology to protect your personal and financial information. The key elements of our security framework are:

6.1 Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption technology, which encrypts all communication between your browser and our servers. This means your information is protected while it is being transmitted over the internet.

6.2 Access Controls

Only authorised personnel can access your information and they are bound by a commitment to maintain confidentiality. All internal access is logged and audited.

6.3 Regular Security Assessments

Our systems undergo regular security testing so that any vulnerabilities can be identified and resolved in a timely manner.

6.4 Your Role

You also have a role to play in keeping your account secure. Do not share your password with anyone, and if you notice any suspicious activity please notify us immediately via our 24/7 live chat.

We believe you should have control over your own personal information. For this reason 45bd provides you with the following rights:

7.1 Right of Access

You can request a copy of the information we hold about you at any time.

7.2 Right to Rectification

If your information is incorrect or incomplete, you can request that it be corrected.

7.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, it may not be possible to delete information that is required to fulfil legal obligations.

7.4 Opting Out of Marketing Communications

You can unsubscribe from our marketing emails at any time. Essential service-related communications will, however, continue.

7.5 Account Closure Request

If you wish to stop using our services, please contact our support team via 24/7 live chat or at [email protected].

To exercise any of the above rights, please contact us. We will respond to your request within a reasonable time.

45bd uses cookies and similar tracking technologies for various purposes. Cookies are small data files stored in your browser.

8.1 Essential Cookies

These cookies are essential for the basic functionality of the platform — such as maintaining login sessions, security verification, and retaining cart or balance information.

8.2 Functionality Cookies

These cookies remember your preferences — such as language preference and site settings — so that you do not have to set them up again every time you log in.

8.3 Analytics Cookies

We use analytics tools to analyse usage of our platform and to improve the user experience. This information is collected in aggregated form and is not used to identify any individual.

You can control cookies by changing your browser settings. Please note, however, that disabling cookies may affect certain features of the platform.

45bd is a platform exclusively for adults (aged 21 and above). We never intentionally collect any personal information from minors.

We apply a strict age verification process at the time of registration. If you are aware that a minor is using our platform, please notify us immediately at [email protected].

45bd may update this privacy policy from time to time. When any significant change is made, we will:

• Update the date on this page.
• Notify registered users by email (for significant changes).
• Display a notification when you access the platform.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend that you visit this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• 24/7 Live Chat — instant support available in Bengali
• [email protected]

We take all privacy-related requests and complaints seriously and will respond as quickly as possible.